Effective: May 31, 2024
Explera Vacations Co. Ltd. owns and operates a service that enables users to research, find, and book travel experiences worldwide. In this Statement, these are collectively referred to as our “Services.”
The information that you and others entrust us with enhances our ability to provide more relevant, personalized, and helpful Services. We know that sharing your personal information with us is based on trust. We take your trust in us seriously and are committed to providing you with helpful information, products, and Services, curated based on the information you have shared with us. Equally, and perhaps more importantly, we are committed to respecting your privacy when you visit our website or use our Services, and being transparent about how we use the information you have entrusted to us. Please review this privacy and cookies statement (“Statement”) carefully to learn about our privacy practices.
This Statement describes how we obtain, use, and process your information. It informs you of the rights you have, how you can exercise them, and how you can contact us. Please review this Statement carefully to learn about our practices with respect to information and privacy. By visiting our website and mobile application, whether on a computer, phone, tablet, or similar device (each of these is referred to as a “Device”), you acknowledge and confirm that you have read this Statement.
We offer our Services to users in a number of countries and territories where the laws and customs differ. This Statement provides a general overview of our privacy practices. In addition, specific sections of this Statement provide region-specific privacy details as required by applicable laws.
Notice at Collection of Personal Information
We collect personal information from and about you as detailed in this Notice and in the Statement.
What categories of personal information do we collect and why?
Biographical information & Identifiers: This may include your name; phone number, postal, billing, and email address; other information about yourself that you have voluntarily disclosed; unique personal identifier; online identifier; IP address; account username and password; and other similar identifiers.
Payment Information: This may include your billing and payment card information and certain information that you provide to support your travel and planning, such as a driver’s license number, passport number, or trip insurance policy number.
Demographic Information: This may include your age range, gender, and any other information about yourself that you have voluntarily disclosed.
Commercial Information: This may include information related to products or services that you have purchased or obtained, including purchasing and booking history, travel experience preferences, and any other information about your travel plans that you have voluntarily disclosed.
Internet or Other Electronic Network Activity Information: This may include information related to your browsing history (including pages you have visited, content reviewed, and apps reviewed), search history, and access to and use of our Services.
Geolocation Data: This may include the location of your Device when you have agreed to share your location information via privacy settings on your Device or if you have uploaded photos tagged with location information.
Visual and Audio Information: This may include photos, reviews, and videos that you may provide to us. Additionally, we collect communications when you contact our customer service team, including inbound and outbound calls.
Inferences Drawn from the Above: We may generate inferences based on the above categories of personal information.
We collect and use each category of personal information for business and commercial purposes, including but not limited to improving our Services, personalization, communication, and legal compliance.
Information Sharing
Explera Vacations Co. Ltd. does not sell personal information. We may share personal information with our service providers, affiliates, and business partners to deliver and enhance our Services. This may include experience providers, payment processors, customer support services, and advertising networks.
Your Privacy Rights
You have the right to access, correct, delete, or restrict the processing of your personal information.
You may opt out of marketing communications at any time.
You can update your preferences regarding cookies and tracking technologies through your browser settings.
Cookies Policy
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Information Security and Retention
We implement appropriate security measures to protect your personal information. We retain personal data only for as long as necessary to fulfill our business purposes or as required by applicable law.
Statement Changes
We may update this Privacy and Cookies Statement from time to time. If we make significant changes, we will notify you by posting an updated version on our website.
For any privacy-related inquiries, please contact us at ht.oc.arelpxe%40oec